Important Information For Exhibitors

EVENTS LISTS

Please beware of companies who contact exhibitors offering to sell an event attendee list as they are unlikely to have the rights or accurate information to make these lists available. Our database of visitors is confidential information and is not sold or made available to third parties (other than small extracts made available to exhibitors in connection with matchmaking/lead generation services) and our visitor and exhibitor lists are protected by copyright which prevents unauthorised copying.

INTERNATIONAL FAIRGUIDE SCAM

Fairguide publishers, such as “Expo-Guide”, “Inter-Fairs” and “International Fairs Directory”, are using Reed Exhibitions’ event names and trademarks to solicit show exhibitors to get a listing in their online directory. This is almost identical to the misleading scheme previously operated by Construct Data Publishers Verlag AG.

Again, like Construct Data, these companies use a form, which resembles an organiser’s catalogue listing service, inviting exhibitors to sign and return the form. On signing the form, the exhibitor is bound into a three-year, non-retractable agreement and is required to pay the stipulated fee each year. Any failure to pay results in the fairguide publishers chasing for payment.

Reed Exhibitions is in no way connected to these companies or their products.

For further updated information and guidance on industry related scams, please check the website of the Association of Event Organisers (a trade association of which we are a member) at www.aeo.org.uk.

Technique Publishing (a subsidiary of Technews Publishing – www.technews.co.za) has been appointed as the publisher of the official Decorex SA  2018 Show Guide.  Exhibitor directory entries are free of charge.  For advertising opportunities in the official Decorex SA 2018 Show Guide please contact Malckey Tehini on +27 (0)11 543 5808, malckey@technews.co.za.

HOTEL BOOKING AGENCIES

Please beware of hotel booking companies who contact exhibitors claiming to be either a preferred supplier or, in some cases, working for our event, demand up‑front payment, charge substantial penalties for changes and cancellation and may not even make a reservation with the unapproved hotel. You should always read the small print.

We advise that you make your travel and accommodation arrangements through reputable suppliers and not via unsolicited phone calls or emails.

NPS SCORING

At Reed Exhibitions we pride ourselves on being innovative and responding to the needs of the markets and we develop our shows based on feedback from our valued exhibitors. Our ambition is to further our expertise and improve the show, so we will be presenting you with a survey at the end of the show, which will gives us valuable insights into your business objectives and needs. The survey includes a number of questions but the most valuable to us is whether you would promote the show to a colleague or a friend. We call this the Net Promoter Score.

80% of referrals in business are from word of mouth, so the NPS is a crucial metric for us to understand if we are producing a show that our exhibitors find valuable and beneficial enough to promote to their peers. The question is posed as a rating between 0 and 10, you need to know that ratings of 9 or 10 are considered to be that you would refer the show to a friend or colleague, and ratings under 6 are considered not likely to promote it, and the final category is ratings of 7 and 8 are indecisive. We hope that you will take the time to complete the survey after the show so that we are able to improve the value it has to your business and other business for future shows.

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